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Guide 101 On How To Cancel StockX Order

By May 23, 2023September 1st, 2023Food for thought, Sneakers

How To Cancel StockX OrderWe can’t deny the fact that we all wish to find the perfect side hustle. One that can make us money, but doesn’t need too much effort, all at the same time. Well, that’s basically online reselling for you. You just have to choose the product of interest, find a well-trusted and popular reselling website, and learn how to buy for retail. Now, one of the most popular reselling platforms out there is none other than StockX. However, what happens when you’re on the receiving end of such platforms? What if you’re the buyer instead of the seller, and you decided you wanna cancel an order you made? In this case, you need to prepare yourself and learn how to cancel StockX order!

So, being a reseller giant doesn’t come easy. 2022 has been one heck of a stressful year for StockX. Okay, that year has been stressful for the whole industry, but let’s focus on the reselling platform for now. Below are some of the most significant events StockX went through last year: 

– StockX removes “Verified Authentic” tags
Trademark infringement battle with Nike over NFT sneakers
– StockX coupon code leaks results in 50,000 order cancellations
– The eBay VS StockX debate had people questioning everything!
– StockX Closes Portland Authentication Center

And despite all of these circumstances, the company still managed to pull through it all. So, learning how the platform works can help you make money, as well as buy limited-edition products you didn’t have the chance to catch for retail. But for today, let’s focus solely on how to cancel StockX order. 

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How To Cancel StockX Order

You see, even if you’re a seller, and know really well how to sell on StockX, you need to prepare yourself in case you ever were the one to buy off this platform. And if you’re a sneakerhead, then there’s no doubt there will come a time when you’ll need to buy something related to the CULTURE. Which is anything related to sneakers, apparel, trading cards, and much more! And although sneakerheads rarely regret such purchases, when they make the wrong order, regret hits deeper than the Challenger Deep! 

How to Cancel StockX Order After Bid is Accepted?

First things first, you gotta know that this guide mainly focuses on canceling StockX orders that sellers haven’t yet accepted. Because once your bid gets accepted, the platform automatically deducts the payment. This is one of the reasons sellers trust the platform. HOWEVER, there’s an exception to every rule. And sometimes you might click on the wrong shoe size, colorway, or wrong item as a whole. In this case, you can try one of the three steps listed below: 

  • Contact StockX  [Email:; Phone Number: (313) 343-1228]
  • Reach out to your bank 
  • Resell the product
1- Contact StockX  

Contact StockX

How to cancel StockX order following bid acceptance? Well, you can start by contacting StockX first. This is the easiest and safest way to go through the process. So, you can explain the situation and why you need to cancel your order. You can be as dramatic as you want here. But not Karen-dramatic, because that might get you banned from life.

Anyway, you can explain the matter by mentioning and sending proofs of the wrong size, color, etc. You also got to make sure you do all of this before they ship you the item. This way, customer service might help you and actually cancel StockX order. However, there’s a catch: the platform charges you extra fees for cancellations.

Regardless of it all, you need to know that it’s not among the platform’s obligations to answer to your cancellation demand. So, if they do, consider yourself lucky. But what if you weren’t one of the lucky ones, what step would you take? 

2- Reach out to your bank

How To cancel StockX Order - Contact Bank

If contacting StockX doesn’t work, and you’re really wanna cancel StockX order, you can contact your bank. Why would you do that? Well, so that you can request a stop-payment or a charge-back in case you paid with your credit card. However, taking such a step comes with a great risk. Which is getting banned or even suspended from the platform. So, unless your return is a life-or-death situation, think twice before going ahead with this one. 

3- Resell the product

Resell Product

Coming to an end with the safest answer on the how to cancel StockX order question: resell the item you want to return. If they already shipped you the item, contacting them won’t do you anything, then. So, what you can do is wait for your order to reach you, then go ahead and resell it for the same price, or a price close to the original one. But you need to make sure you keep the product in the best condition. Because this is what determines your product’s worth. Now, if you ever got into such a situation, but had no idea how to sell on StockX, click below for a full guide. 

How to Cancel Stock Order Before Bid is Accepted?

So, canceling a StockX order after it has already been accepted is a little bit tough. It greatly depends on luck, or whether you caught customer service on a good day. However, if your bid has not been accepted yet, all you have to do is follow the steps below, and you’ll be good to go: 

– Go to Stock’s official website:

How To Cancel StockX Order - Website

– Log into your account

How To Cancel StockX Order - Log In

– Click on My Account

Click on My Account 

– Click on Buying

 Click on Buying

Click on Current

Click on the Current tab

– Find the bid you want to cancel

Find the bid you want to cancel

– Click on the trashcan icon found next to your bid

Trashcan Icon